Shipping policy
Sumvital – Shipping and Delivery
Thank you for choosing Sumvital! We are delighted to offer you a seamless shopping experience with efficient shipping and delivery options. Below, you'll find all the necessary information about our shipping process, estimated delivery times, and how to track your order.
Shipping Policy
At Sumvital, we utilize reliable shipping services to ensure your orders reach you in a timely and secure manner. All orders are processed within 1–2 business days after payment confirmation.
Delivery Timeframe
We take pride in providing fast and efficient delivery services. Our estimated delivery timeframe for your orders is between 4 to 10 business days.
Please note: This timeframe is calculated from the date your order is processed and may vary depending on your location and external factors such as customs clearance, public holidays, or unforeseen circumstances.
Order Tracking
To keep you informed about your order status, we provide order tracking. Once your order is dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to our tracking page. You can use this information to stay updated on your package during transit.
Shipping Rates
We offer competitive and transparent shipping rates to ensure you receive great value. The shipping cost is calculated based on your delivery address and the weight of the items in your cart. You can view the exact shipping cost during the checkout process before making payment.
International Shipping
Sumvital proudly ships internationally to customers worldwide.
Please note that international deliveries may take longer than domestic ones due to customs procedures and varying shipping regulations. Estimated delivery times for international orders will be shown during checkout.
Order Confirmation
After placing an order and completing payment, you’ll receive an order confirmation email with all relevant details. Please review this email carefully and contact our support team immediately if there are any discrepancies.
Address Accuracy
To ensure smooth and timely delivery, please provide accurate shipping information during checkout. Incomplete or incorrect addresses can result in delays or failed deliveries, for which we are not responsible.
Customer Support
Have questions or need assistance? Our friendly customer support team is here to help. Reach out to us any time via our Contact Us page or email us at info@sumvital.com — we’ll get back to you as soon as possible.
At Sumvital, we’re committed to delivering high-quality products and outstanding service. We truly appreciate your trust and look forward to making your experience smooth from order to delivery.
Happy shopping!
— The Sumvital Team